Delivering the right message to the right person at the right time, requires the right customer data, to begin with.
Now, most of the time, you have an enormous amount of data. The challenge, therefore, lies in unlocking the value in the right data and not all available data. This is something we can help you with.
Orders, invoices, payments and so on.
Sent newsletter/opens/clicks, cost-per-click, click-stream data and browsing history.
Name, email address, telephone, address, job title, date of birth and more.
Comments, shares and likes.
Shop visits and shop purchases.
Live chats, number of support tickets, time to resolve the issue etc.
Company data lives in silos due to security, stability, or governance reasons. This makes it impossible to stitch complete customer profiles.
Wouldn't it be great to finally get away from your spreadsheet hell and work in a robust & structured way?
There is no excuse for not knowing what your customers want. Having data from multiple sources will help you be more relevant in your communication.
Believe it or not, it matters a lot!
Linear customer journeys no longer exist. People buy experiences, not solely products, which is why measuring cross-device touchpoints matters.
Bring together online and offline data, offering them an experience that they will never forget.
As a Marketer, your goal is to make sense of the data and use these insights to make timely decisions that serve your customer and bottom line.
Do you want to just report on results or actually act on those as well?
